This Privacy Policy explains how Smartstyles Trading LLC (“Ai Trading,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you access or use our website, APIs, applications, and related services (collectively, the “Service”).
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, you must discontinue use of the Service.
1. Information we collect
1.1 Information you provide
- Account information: Name, email address, password, and profile details.
- Billing information: Payment method, billing address, and subscription details (processed by secure third-party payment processors; we do not store full payment card details).
- User content: Posts, comments, scripts, uploads, messages, and other content you submit.
- Communications: Emails, support inquiries, feedback, and correspondence with us.
- Sensitive data: We do not collect sensitive categories of personal data (such as health, biometric, or precise geolocation) unless required by law or explicitly provided by you for a specific purpose.
1.2 Information collected automatically
- Usage data: Pages viewed, time spent, features used, and interaction logs.
- Device and technical data: IP address, browser type, operating system, device identifiers, and app version.
- Analytics data: Data collected via cookies, pixels, local storage, and similar tracking technologies.
- API usage: API calls, rate limits, script activity, and derived operational data.
1.3 Information from third parties
- Authentication providers: e.g., OAuth if used.
- Market data vendors: Exchange and data feed providers.
- Analytics, advertising, and referral partners: To support measurement, attribution, and compliance.
2. How we use your information
We process personal information based on contractual necessity, legitimate interests, consent, and legal obligations. We use information to:
- Provide and operate: Deliver the Service, charting tools, analytics, and market data.
- Improve and develop: Maintain, optimize, and build new features, products, and services.
- Process payments: Manage subscriptions, billing, and account status.
- Authenticate and secure: Verify identity, protect accounts, and ensure platform integrity.
- Enforce terms: Apply our Terms of Service and House Rules.
- Prevent abuse: Detect, prevent, and investigate fraud, misuse, and unauthorized activities.
- Communicate: Send service-related emails, updates, and required notices.
- Market: Provide marketing communications where permitted; you may opt out at any time.
- Comply with law: Fulfill legal and regulatory requirements.
5. Data retention
We retain information as long as necessary to:
- Provide the Service;
- Comply with legal obligations;
- Resolve disputes;
- Enforce agreements;
- Maintain legitimate business interests: security, fraud prevention, and auditing.
Retention periods: Account data is retained while your account is active and for up to five years after closure, unless longer retention is required by law or necessary for legitimate business purposes. Certain published content may remain visible to preserve community integrity.
6. Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect information. No system is perfectly secure. You are responsible for maintaining the confidentiality of your password, API keys, and account credentials, and for all activities under your account.
In the event of a data breach affecting your personal information, we will notify you as required by applicable law and take steps to mitigate harm.
7. Your rights and choices
You may exercise the following rights, subject to applicable law:
- Access: Request a copy of your personal information.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your account or certain data.
- Portability: Obtain a portable copy of certain information (where applicable).
- Objection/Restriction: Object to or request restriction of processing (where applicable).
- Opt-out: Unsubscribe from marketing emails.
- Cookies: Manage preferences through your browser and industry tools.
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have additional rights such as opting out of “sales” or targeted advertising, and not being discriminated against for exercising privacy rights. To exercise your rights, contact us at privacy@ai-trading.biz. We may need to verify your identity before fulfilling requests.
8. Children’s privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Users aged 13–18 must have parental or guardian consent where required by law. If we learn we have collected information from a child under 13, we will delete it.
9. International users
Ai Trading is operated in the United States. If you access the Service from outside the U.S., your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. Where required, we use Standard Contractual Clauses or other lawful mechanisms to ensure adequate protection for international transfers.
10. Do Not Track
We do not respond to “Do Not Track” browser signals because there is no consistent industry standard. You can manage tracking through your browser settings and opt-out tools.
11. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in technology, law, or our practices. For material changes, we will provide notice via email or in-app notification. We will update the “Last Updated” date at the top. Your continued use of the Service after changes means you accept the updated policy.
12. Contact us
If you have questions about this Privacy Policy or our data practices, please contact us:
Smartstyles Trading LLC
Email: privacy@ai-trading.biz
Website: ai-trading.biz